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May 9-11, 2018
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August 16-18, 2018
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Baltimore, MD.
Nov. 16-18, 2018
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Customer service has become a lost art. How often does your business even get a thank you nowadays? In his Management Conference seminar, “Putting the ‘Service’ Back in Customer Service,” Don K. Hudson of Troy Auto Care will share his ideas. His tow company has won several awards, including the prestigious “Service Providers of Excellence Award" from AAA for five years in a row. His session will take place at Tow Expo-Dallas, August 16-18, at the Gaylord Texan Resort & Convention Center in Dallas, Texas. towexpodfw.com

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American Towman Magazine Presents the Week in TowingMay 23 - May 29, 2018
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Men of Honor

0-Untitled copy 5ababBy George L. Nitti

Since high school, tow owner Steve Rhinehart of Steve's Auto Service in Reedsburg, Wisconsin, has had a passion for the history of World War II and a special place in his heart for all veterans.

He has kept his passion alive by honoring veterans of that war, particularly distinguished fighter pilots, on the company's red 2000 Kenworth T800/Vulcan V-70 unit that he calls, "Men of Honor."

"I wanted to honor the veterans for what they have done for this country," Rhinehart said. "There are nine vinyl pictures on the unit which have been enlarged as a tribute."

One of the images is of Rhinehart's father-in-law, Command Sgt. Maj. Donald Olson, who was also from Reedsburg, and two other local fighter pilots, Riney Harm and Richard Bong.

Rhinehart, who is a pilot himself, said, "Bong was a fighter pilot from Douglas County, who received a medal of honor. He flew a P-38 and shot down 40 planes during combat."

Among the other images showcased include the Black Sheep Squadron, fighter pilots who fought in the South Pacific, and a famous bomber called "Boomerang."

Rhinehart said, "It was called 'Boomerang' because the bomber fought in 132 missions and kept returning."

Rhinehart maintains that there is plenty of room to add more pictures.

He said, "We are not done yet. I would like to include veterans from other wars."

"Men of Honor," which is written in large lettering atop the pictures on both sides of the Vulcan, is a wonderful memorial of those noble gentlemen.
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WreckMaster President Justin Cruse said that the WreckMaster Convention will bring together towers from all over North America to provide a unique and beneficial opportunity to broaden knowledge.
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