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Show floor crowds were robust all weekend.
City suspended three companies with alleged ties to Gasper Fiore
Colors and shapes work together in an explosive backdrop
Provides additional storage for certain medium-duty wreckers
DeFalco’s recovers leaking overturned gasoline tanker
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Customer service has become a lost art. How often does your business even get a thank you nowadays? In his Management Conference seminar, “Putting the ‘Service’ Back in Customer Service,” Don K. Hudson of Troy Auto Care will share his ideas. His tow company has won several awards, including the prestigious “Service Providers of Excellence Award" from AAA for five years in a row. His session will take place at Tow Expo-Dallas, August 16-18, at the Gaylord Texan Resort & Convention Center in Dallas, Texas. towexpodfw.com

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American Towman Magazine Presents the Week in TowingMay 23 - May 29, 2018
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In Loving Memory of ‘AJ’

0-fairfax1 6552fBy George L. Nitti

AJ, whose full name was Hicham Najdi, was towing for Virginia-based Fairfax Towing & Recovery in 2014 when he was struck and killed while prepping a disabled vehicle on I-495.

"AJ was all around fun to be around, always joking, making people laugh," said manager Dan Strouth. "He was a really good guy; worked really hard."

Dedicated to AJ and in memory of the fallen, is the company's 2015 Dodge 4500 with a Jerr-Dan MPL 40 wheel-lift.

What stands out first and foremost is the memoriam on the boom that includes a newspaper clipping on AJ along with a dedication to the fallen. There's also a graphic of several first responders standing together promoting Move Over.

The lettering, created by Dean Designs of Fredericksburg, is compelling along the side of the truck and the company name on the hood evokes flair and creativity.

"This lettering is on all of our trucks," said Strouth, "but we wanted to do something different with this one. The bright orange and its many shades and shapes serve as the background. There are also diamond plates that run from the door to the front of the hood."

This dedication to AJ serves as a reminder of the perils that can take place on the road, especially for those serving on the white line.

This article originally appeared in the April 20, 2016 edition of Tow Industry Week.

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