The Week's Features
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Events
Tow Expo Dallas
Dallas, TX.
August 17-19, 2017
AT Exposition
Baltimore, MD.
Nov. 17-19, 2017
AT ShowPlace
Las Vegas, NV.
May 9-11, 2018
Don't Miss It!
CIRT President Bobby Tuttle's "Insurance Strategies for Today's Volatile Market" seminar will provide information on what is happening with the increase of insurance premiums in the towing industry, the types of claims that the underwriters are identifying as causes for increasing premiums and possible strategies that towing companies could employ to help reduce their claims and rates. This seminar will take place during Tow Expo Dallas, August 17-19, 2017 at the Gaylord Texan Resort in Grapevine, Texas.

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American Towman Magazine Presents the Week in TowingJune 21 - June 27, 2017

City, State
RATES
Midwest:
Sheridan, IN
$125
(Pop. 2,665)
West:
Eastsound, WA
$164
(Pop. 4,500)
East:
Blackwood, NJ
$100
(Pop. 4,545)
South:
Byron, GA
$125
(Pop. 2,887)
Light-Duty nonconsensual tow rates as provided by Police Towers of America.
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Controlling Your Reactions

howtocontrolanger183x90dv1161025 97b1aBy Don Archer

"Do you want to end up on the evening news?," asked a Channel 8 reporter during a heated exchange. He'd refused to pay a tow bill and I was in full-on fight mode.

Who hasn't lost their temper? Unless you're a saint or permanently sedated, you've found yourself in positions where you've done and said things you shouldn't.

Admittedly, it can be difficult to control your anger when your business requires that you deal with people who, seemingly, don't know right from wrong.

Take private property impounds. Most motorists believe that parking in a space reserved for others is acceptable; but if they were to come out of their home and find a stranger's car parked in their driveway, they'd be outraged.

You can't control other people. You can only control your reactions to them.

For a time, I didn't know that. I believed that when others went against my wishes, had differing opinions or didn't know right from wrong, that they were somehow disrespecting me and devaluing my position in the world.

This view gave them too much credit. It wasn't what the other person did or said that caused me to become angry, it was my own negative beliefs that caused it.

For a while my ignorance got in the way of my business. For instance, I hated cold-calling because it felt like I didn't have anything truly unique to offer. Sure I provided good service at reasonable rates, but so did others. When the immediate response to my offerings wasn't positive, I'd be disappointed.

It wasn't until I quit trying to add customers and decided instead to just be friends, that things started to turn around. No one wants to be sold, and many aren't looking for friends. But it's funny how when you quit worrying about being everything to everyone, you suddenly become more desirable. You're more approachable, and people know you'll provide honest answers ... because you have no ulterior motives.

I'm not suggesting that you'll never get angry again, but the degree to which you can relinquish the desire to control your surroundings decreases the likeliness that you'll be a hothead. That improves your chances at winning.

In that fight with the reporter? I backed down and won.

American Towman Field Editor-Midwest Don G. Archer is also a multi-published author, educator and speaker helping others to build and start successful towing businesses around the country at TheTowAcademy.com. Don and his wife, Brenda, formerly owned and operated Broadway Wrecker in Jefferson City, Mo. E-mail him direct at don@thetowacademy.com.
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The Spirit Ride Represents All Towmen

SpiritRidecasket 0c722By Randall C. Resch

Having recently experienced the loss of San Diego tower and friend Fred Griffith and New Orleans, La. tow operator Macy Lee Alvey III, (killed seven days apart by DUI motorists with multiple convictions), I write to invite you to participate in a very special program important to tow companies and tow operators everywhere.

As towers continue to lose their lives for selfish and meaningless reasons, American Towman and B/A Products have launched the "Spirit Ride," an initiative effectively calling on motorists to observe the Move Over laws.

The Spirit Ride is designed to bring the world's towers together by transporting a custom-made memorial casket, "Spirit," throughout designated cities across America.

I spoke about the initiative at the Captains of Industry dinner during November's American Towman Exposition in Baltimore, Md.; I am passionate about this topic, and it's appropriate to stress its importance to everyone here at home and across the world with Spirit Ride.

Having counted and confirmed more than 250 tow-operator fatalities on American and Canada's highways; Spirit Ride is a way all towers and companies can participate in the message of Slow Down Move Over.

In another way to honor Griffith, Alvey, all our lost brothers and sisters and the world's first responder community as a whole, we at American Towman invite you, America's law enforcement community, as well as television stations throughout the country to attend events as it rolls across America.

Please visit American Towman's website, ATspiritride.com, to see what the rolling procession is about and what it takes to get involved.

If you're not available to physically participate in the rolling procession, you're invited to become a sponsor to support this event. Spirit Ride is a non-profit venture of American Towman Spirit Inc., a 501c3 charitable corporation, so sponsor fees are tax deductible and will help support all costs of the Spirit Ride project.

I wholeheartedly support Spirit Ride's message and I invite you to get actively involved. Check out Spirit Ride's website and jump into the convoy with your own spirit and both feet. Spirit Ride might just be that once-in-a-lifetime industry event you won't want to miss.

Here's wishing you all continued safety and survival on the world's highways.

Randall Resch is American Towman's and Tow Industry Week's Operations Editor, a former California police officer, tow business owner and retired civilian off-road instructor for Navy Special Warfare. Randall is an approved instructor for towers serving the California Highway Patrol's rotation contract. His course is approved by the California law enforcement community. He has written over 500 industry-related articles for print and on-line, and is a member of the International Towing & Recovery Hall of Fame.
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WreckMaster President Justin Cruse said that the WreckMaster Convention will bring together towers from all over North America to provide a unique and beneficial opportunity to broaden knowledge.
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